Withdraw

Withdraw or cancel your reservation

You can always cancel your reservation, without a reason and also after the legal 14-day cooling-off period. You get your €10 back. If you've already received your pendant, you can also withdraw from the purchase here within 14 days.

Withdraw your reservation here

It's in your confirmation email, for example K-1A2B3C4D. With your number we process it right away.

Do you have your link to My Kept?

There you can also cancel with one click, and change your finish or details. Lost it? Request it again at My Kept.

Rather by email or post?

Send an email to dieter@dietervandortmont.nl or a letter to Studio van Dortmont, Buitenwatersloot 177, 2613 TE Delft, the Netherlands. You may use this model form, but you don't have to. It's also in our terms.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: Studio van Dortmont (Kept), Buitenwatersloot 177, 2613 TE Delft, the Netherlands, dieter@dietervandortmont.nl

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*): reservation of a Kept pendant, reservation number ……

Ordered on (*)/received on (*): ……

Name of consumer(s): ……

Address of consumer(s): ……

Signature of consumer(s) (only if this form is notified on paper): ……

Date: ……

(*) Delete as appropriate.

Read the terms